FAQ

How to search for products?

Search for products by entering the product name or keyword in the search bar at the top of any page. Try using a general description. The more keywords you use, the fewer products you will see on the results page. When you find a product that interests you, simply click on the product name or its image to view more details.

How are shipping costs calculated?

Shipping costs are calculated based on the shipping method (air, sea, or ground) and the weight/volume of the product. Different shipping companies have different rates, so it’s best to check and compare which is the most economical and cost-effective. For more details on how shipping fees are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that allows buyers to shop with confidence on our site.

You are protected when:

– The item you ordered did not arrive within the promised time frame by the seller.
– The item you received is not as described.
– The item you received that was claimed to be genuine is fake.